Working alongside Families


Being a parent has never been easy.  It can be lonely, frustrating, heart-breaking and overwhelming.

Our dedicated Home-start Volunteers and Family Support Workers support families with one-to-one support. Before COVID this was done via a home visit. Now, we support families over the telephone, and other means, providing a wide range of targeted support for parents and their children.

Life-changing events can happen to anyone.  All parents struggle at one time or another.  That is why Home-Start is ready to support families through their toughest times, providing friendly befriending, giving parents emotional and practical support.

Home-Start works with families experiencing a number of challenges including:

·         Children's health, well-being and development

·         Isolation

·         Home Environment

·         Financial worries

Just two hours a week can make a big difference to a parent and their children.

We work with families to build on their strengths and give them the support they tell us they need.

All our services are based around the principle that Volunteers and Staff offer no judgement, just compassionate, confidential help and support.


Home-Start support is completely free, you do not have to pay for any of our support. 

'Home-Start is a fantastic service and it has helped me a lot. I feel so much better about myself, thank you for your help.' 

donut pink.png
donut and donut yellow and blue.png
Privacy Statement


Home-Start Newcastle Borough is committed to maintaining your privacy. Please click here to download a copy of our privacy statement.