As you know Home-Start Newcastle Borough currently work on behalf of Staffordshire County Council, delivering their Tier 2 Family support service.  From 1st April, the Tier 2 service will be delivered by Family Action. 


Up until Friday 25th March referrals can still be made to the Tier 2 service directly to Home-Start, but from w/c 28th March there will be a new referral email address to forward them onto.  Any referrals that are received by Home-Start after that date, will be forwarded to the Council for them to forward onto Family Action.

Whilst Home-Start will no longer deliver the Staffordshire County Council’s Tier 2, Family Support Service, we continue to deliver our own Family Support Service, in Newcastle Borough, offering universal (lower tier 1)support delivered by our local volunteers supported by our staff team. These are the services that we run;.


  • Our Parent 2 Parent, Home-Visiting Family support service.

  • Time 4 You, providing advice and emotional support over the telephone.

  • Home-Start Together, Play and Stay Group for 0-4 years.  Kidsgrove Childrens Centre, Maryhill.